Refund Policy
Our approach to refunds for digital goods and subscriptions.
Last updated October 2026
Digital products
You can request a refund within 7 days of purchase if you have not downloaded the product files.
Subscriptions
Plan payments can be refunded within 7 days if the included credits have not been used.
Failed AI jobs
Credits for AI jobs that fail are refunded automatically.
How to request
Email hello@aipics.example with your order number.