Help Center
Answers to common questions about editing, AI credits, downloads and orders.
Last updated October 2026
Getting started
Open the Photo Editor, upload a JPG, PNG or WEBP image (up to 10 MB) and start editing. Editor tools such as crop, resize, adjust, filters, text, shapes, frames and effects are free and run in your browser.
Using AI tools
AI tools run on Aipics servers and use credits. Create a free account to receive 5 credits. Premium AI tools require a Pro or Business plan. If an AI job fails, your credits are refunded automatically.
Saving and downloading
Click Save Project to store your work in My Creations, where you can edit it again, rename, duplicate, share or download it. Free plan downloads are limited to 1280px with a small watermark.
Orders and downloads
Digital products are available for download from My Orders immediately after purchase.
Still need help?
Email us at hello@aipics.example or use the contact form.